Window Toppers offers a 100% Satisfaction Guarantee with all purchases !
Customers can return any item for any reason within 30 days of receiving order for a full refund or exchange. All returned items must go through an inspection process upon us receiving them here at our factory, this typically takes 1- 2 weeks before inspection is finalized and refund is processed.
- Customer is responsible for return shipping charges when returning an item for refund or exchange.
- If you should receive an incorrect or damaged item, Window Toppers will ship you a replacement. Please contact customer service immediately for assistance.
Return Policy Limitations:
- Item must be returned in unused, new condition with the original packaging it was shipped with.
- We cannot except the return of any item that has been laundered (no washing or dryer). Please check item to ensure you have received the correct item and size before laundering.
- We cannot except the return of any item which has been contaminated by spills, foreign matter, pet hair, smoke etc... Please open you package and inspect on a clean dry surface and environment before using.
Window Toppers, Inc.
113 Griffin Street
Fall River, MA. 02724
If you should have any questions about returning or exchanging an item, please contact us we would love to help you.
USA Toll Free phone # 1-800-549-8289
phone / customer service hours:
Monday - Thursday 8:00 am - 2:30 pm EST
Friday 8:00 am - 12:00 noon EST